Shipping Policy:

All orders over $25 have free shipping.

Any product bought from our website is non-refundable

and only eligible for exchange or store credit.if you believe you received an incorrect, broken or damaged item, please contact us and we will help you send the item back and process a refund for you, however we will need sufficient proof within one week of receiving the items.

You must contact us before returning the product. If you do not contact us, you run the risk of not receiving your refund or exchange.

We do not take responsibility for any products lost during the return shipping.
Note: *ALL sale or promo code items are FINAL sale*

Please note that we do not refund shipping, and any fees/customs charges that are charged to us will be removed from your refund as well, we do advise to pay all your fees before sending us the item back.

Shipping Time:

We will try our best to ship the item 7 working days after receiving the order, however delays can occur during busy times (Christmas, Black/White Friday, etc) and can take up to 15 working days. Please email us at: info@aspennaz.com anytime for updates on an exact shipping date, we will try to prioritize you if you are in a rush for the items.
Once your order is authorized, you will receive a confirmation email. Once your order is dispatched, you will receive shipping confirmation and tracking details. Please be sure to remove us from your junk folders.

We can only change shipping addresses for a fee of £05, so please be sure to check this information before placing an order.

Note: *Delivery times are estimates and are not guaranteed by ASPENNAZ  in the event of forces of nature or other uncontrollable events.*